Furious_george Posted December 22, 2017 Posted December 22, 2017 Why didn’t they use the big box? 2 Quote
LegoBro Posted December 29, 2017 Posted December 29, 2017 (edited) So Target has just been really bad for me with at least 20 to 30 percent of arriving units this past month. Many of them arriving damaged - badly creased, punctured boxes, you name it. Some caused with the overstuffed packaging materials. The security stickers are another big problem I'm encountering. Seems a lot of my units were pulled directly off the shelves where security at these stores seems to be a really big problem. I've tried using the blow dryer which gets the sticker off no problem, but I'm having issues getting the goo off. I've tried GoofOff, but that only seems to dig into the box discoloring it. I'm sure I can push a lot of these units off on ebay later down the line, but they are no bueno for Amazon. Anyone have another solution or non toxic chemical to get rid of the goo? , Edited December 29, 2017 by LegoBro Quote
LegoEdison Posted December 30, 2017 Posted December 30, 2017 37 minutes ago, LegoBro said: So Target has just been really bad for me with at least 20 to 30 percent of arriving units this past month. Many of them arriving damaged - badly creased, punctured boxes, you name it. Some caused with the overstuffed packaging materials. The security stickers are another big problem I'm encountering. Seems a lot of my units were pulled directly off the shelves where security at these stores seems to be a really big problem. I've tried using the blow dryer which gets the sticker off no problem, but I'm having issues getting the goo off. I've tried GoofOff, but that only seems to dig into the box discoloring it. I'm sure I can push a lot of these units off on ebay later down the line, but they are no bueno for Amazon. Anyone have another solution or non toxic chemical to get rid of the goo? , Do you mean the red circle dot tag? I had sent many of these tag to FBA without any problem. 1 Quote
LegoBro Posted December 30, 2017 Posted December 30, 2017 Do you mean the red circle dot tag? I had sent many of these tag to FBA without any problem. The "this item electronically protected" security sticker plastered right in front of the box. Thanks for the post. Sent from my SAMSUNG-SM-N900A using Brickpicker Forum mobile app Quote
Huskers1236 Posted December 30, 2017 Posted December 30, 2017 3 hours ago, LegoBro said: The "this item electronically protected" security sticker plastered right in front of the box. Thanks for the post. Sent from my SAMSUNG-SM-N900A using Brickpicker Forum mobile app Fortunately my local stores put this sticker on the bottom of the box, not the front. I have been able to get them off with hair dryer and Goo Gone, but it definitely takes more work than your standard Target clearance sticker. 1 Quote
stackables Posted January 21, 2018 Posted January 21, 2018 (edited) Got my batwing from Amazon. Edited January 21, 2018 by stackables Quote
California92563 Posted January 21, 2018 Posted January 21, 2018 11 minutes ago, stackables said: Got my batwing from Amazon. Mine looked like Edward scissorhand got ahold of it. There were box cuts at the top section of the box. 1 Quote
richiej1979 Posted February 3, 2018 Posted February 3, 2018 Amazon refunded me £18 off of my DB, making this one £58. 1 Quote
andyposterfan Posted February 3, 2018 Posted February 3, 2018 You did well. Very minor box wear. 1 Quote
Phil B Posted February 3, 2018 Posted February 3, 2018 Seriously? What are you running, a box museum? 5 1 Quote
richiej1979 Posted February 3, 2018 Posted February 3, 2018 1 minute ago, Phil B said: Seriously? What are you running, a box museum? I wasn't expecting that level of discount at all. £5-£10 maybe. Quote
Val-E Posted February 3, 2018 Posted February 3, 2018 4 minutes ago, andyposterfan said: You did well. Very minor box wear. They take your word about the damage but cry too many times and the ban hammer falls. 1 Quote
richiej1979 Posted February 3, 2018 Posted February 3, 2018 4 minutes ago, Val-E said: They take your word about the damage but cry too many times and the ban hammer falls. Yeah I guessed that may be the case, I was hoping I could send them the photos first as I was only thinking £5-£10 refund but they refunded 25% which is crazy, I wasn't going to say no. Quote
Val-E Posted February 3, 2018 Posted February 3, 2018 1 minute ago, richiej1979 said: Yeah I guessed that may be the case, I was hoping I could send them the photos first as I was only thinking £5-£10 refund but they refunded 25% which is crazy, I wasn't going to say no. It´s usually 15% max. Maybe they took it off full RRP or they mixed up % and GBP. Quote
California92563 Posted February 3, 2018 Posted February 3, 2018 24 minutes ago, Val-E said: It´s usually 15% max. Maybe they took it off full RRP or they mixed up % and GBP. I’ve gotten up to 50% back on damaged boxes. Just recently I got a batwing that looked like Edward scissorhand had a go at it and they gave me 30% back. Quote
JoshB Posted February 3, 2018 Posted February 3, 2018 Got a Saturn V and key chains and promo set from SAH. Promo set box is in excellent condition. Have to say that this is the best packaged set I have received from them. A+ to Lego. 3 Quote
CLMF Posted February 3, 2018 Posted February 3, 2018 Got a Saturn V and key chains and promo set from SAH. Promo set box is in excellent condition. Have to say that this is the best packaged set I have received from them. A+ to Lego. My Saturn V and Promo came exactly the same way... except the promo box was crushed. Managed to have them send a replacement before it sold out.Sent from my A1-830 using Brickpicker Forum mobile app 1 Quote
lodibricks Posted February 8, 2018 Posted February 8, 2018 Not a complaint this time. I ordered 5 ugly Geoffrey sets (40228) from TRU a few days ago when they were $3.59 each. They shipped an original, untouched carton. 1 Quote
JoshB Posted February 8, 2018 Posted February 8, 2018 Just got my order of Windmill and Bricks on a Roll from Walmart. I was pretty nervous waiting to get them knowing Walmart's shipping reputation, but I have to say I was impressed when I opened them. Each set came in a separate shipping box and both sets arrived without a ding. Thank you Walmart! Quote
mtchrs Posted February 9, 2018 Posted February 9, 2018 Recent delivery from SAH, promo arrived perfect but diner not so.Customer services will be getting a call on Monday Quote
Guest TabbyBoy Posted February 9, 2018 Posted February 9, 2018 1 hour ago, mtchrs said: Recent delivery from SAH, promo arrived perfect but diner not so. Customer services will be getting a call on Monday They are cracking down. I called up this morning to complain about a dent (not as bad as yours) in 2 of my 6 Woman of NASA sets and I was asked, "Are you building, collecting or reselling these?" to which I replied, "Neither, I'm giving them away as presents". I was supposed to get a call back within the hour, I never did. Since LEGO seldom have decent discounts or promos that make up for the lack of, I couldn't care less if I'm banned or not as exclusives no longer exist in the UK. I do NOT accept shoddy boxes - period! Quote
andyposterfan Posted February 9, 2018 Posted February 9, 2018 That's bad customer service. It's none of their business why your are buying it. If they are allowing people to buy more than one then whys the problem. You're entitled to have them arrive in nice condition and they have a duty to send you a product in good shape Send them all back Tabby boy. has anyone in Europe ever been banned? Doesn't seem like it (recently at least) 1 Quote
Cheese Posted February 9, 2018 Posted February 9, 2018 That’s so not like normal Lego Customer Services. I’d complain about the attitude. Quote
andyposterfan Posted February 9, 2018 Posted February 9, 2018 Tabby was this on live chat or on the phone?. When I've spoken with someone it's always been good, but email and live chat always disappoint Quote
KShine Posted February 12, 2018 Posted February 12, 2018 Nice - My carrier told me that this one was a popular topic of conversation back at the office today. 3 Quote
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